Privacy Policy

Introduction

This Privacy Policy explains how Introminia ("we," "our," or "us") collects, uses, shares, and protects personal information when you visit our website at introminia.com ("Website") or use our services.

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the personal data we collect from you, or that you provide to us. Please read this policy carefully to understand our practices regarding your personal data.

By accessing or using our Website, you agree to this Privacy Policy. If you do not agree with our policies and practices, you should not use our Website or services.

Information We Collect

We collect several types of information from and about users of our Website, including:

Personal Information

• Contact Information: Name, email address, postal address, telephone number.
• Booking Information: Travel dates, accommodation preferences, special requirements, and payment information.
• Account Information: If you create an account, we collect your username, password, and profile information.
• Communication Data: Information you provide when contacting us, including inquiries, feedback, and correspondence.

Non-Personal Information

• Usage Data: Information about how you use our Website, including pages visited, time spent on pages, navigation paths, and features used.
• Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities. For more information, please refer to our Cookie Policy.

How We Collect Information

We collect information through various methods, including:

• Direct Collection: Information you provide when filling out forms on our Website, creating an account, making a booking, subscribing to our newsletter, or contacting us.
• Automated Collection: As you navigate through our Website, we may use cookies, web beacons, and other tracking technologies to collect information about your equipment, browsing actions, and patterns.
• Third-Party Sources: We may receive information about you from third-party partners, such as social media platforms, if you choose to link your account or if you interact with our content on these platforms.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and managing our services, including processing bookings and arranging travel accommodations.
• Communicating with you about your inquiries, bookings, and account.
• Sending you promotional emails about new services, special offers, or other information we think you may find interesting.
• Improving our Website and services through analysis of usage data.
• Personalizing your experience on our Website and delivering content relevant to your interests.
• Ensuring the security and integrity of our Website and services.
• Complying with legal obligations and protecting our rights.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to fulfill our contractual obligations to you, such as arranging your travel bookings.
• Legitimate Interests: Processing necessary for our legitimate interests, such as improving our services and marketing our offerings, provided these interests are not overridden by your rights and freedoms.
• Consent: Processing based on your explicit consent, such as sending marketing communications or collecting certain types of data through cookies.
• Legal Obligation: Processing necessary to comply with legal obligations, such as maintaining records for tax purposes.

Information Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third-party vendors, contractors, and service providers who perform services on our behalf, such as accommodation providers, transportation companies, payment processors, and IT service providers.
• Business Partners: Partners with whom we jointly offer products or services, or whose products or services we believe may be of interest to you.
• Legal Authorities: If required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, the safety of others, or to investigate fraud.
• Business Transfers: In connection with a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred as a business asset.

We do not sell your personal information to third parties.

Data Security

We have implemented appropriate technical and organizational measures to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. While we do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our Website.

We limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know. They are subject to duties of confidentiality and will only process your data in accordance with our instructions.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

In determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.

Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Access: Request access to your personal information.
• Correction: Request correction of inaccurate or incomplete personal information.
• Erasure: Request deletion of your personal information in certain circumstances.
• Restriction: Request restriction of processing of your personal information.
• Objection: Object to processing of your personal information in certain circumstances.
• Data Portability: Request the transfer of your personal information to you or a third party.
• Withdrawal of Consent: Withdraw consent where we rely on consent to process your personal information.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

Children's Privacy

Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe we may have collected information about a child, please contact us using the details provided in the "Contact Us" section below.

International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country.

Whenever we transfer your personal information outside the UK or European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as standard contractual clauses approved by the European Commission or UK authorities.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Website after we make changes indicates your acceptance of those changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

If you are located in the European Union, you have the right to lodge a complaint with your local data protection authority if you are not satisfied with our response to your concerns.